Breaking Update

KMS Lighthouse and Google Fiber Win Global Customer Service Award

Israeli AI company KMS Lighthouse and Google Fiber win a Bronze Stevie Award for Best Use of Technology in Customer Service, boosting agent efficiency.

Business

Jerusalem, 11 February, 2026 (TPS-IL) — KMS Lighthouse, an Israeli AI-powered knowledge management company, and Google Fiber have won a Bronze Stevie Award for “Best Use of Technology in Customer Service – Telecommunications Industries” at the 20th annual Stevie Awards for Sales & Customer Service.

The award recognizes their innovative use of AI-driven knowledge management to improve customer support, enabling faster, more accurate, and consistent service. KMS Lighthouse CEO Sagi Eliyahu highlighted the partnership’s role in empowering agents and enhancing operational efficiency.

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