Information for people who have received rehabilitation and mobility devices provided by the Ministry of Health.
To collect or deliver a device for repair, please contact your HMO:
Note you have a legal obligation to return the device once you no longer use it.
The Ministry of Health’s reform regarding rehabilitation and mobility devices took effect on April 1, 2024, transferring responsibility for providing these devices from the ministry to Health Maintenance Organizations (HMOs). This reform aligns with the government resolution and the national health insurance directive, following extensive discussions aimed at enhancing services for health-insured people in need of rehabilitation and mobility devices.
Transferring the service to health maintenance organizations (HMOs), as is done in other areas of healthcare, will ensure continuity of care within regular medical treatment. People who turn to their HMO for medical devices will receive care from HMO professionals, without the need for Ministry of Health involvement in decision-making or device distribution.
The shift of responsibility consists of two phases
The first phase was implemented on April 1, 2024, and the second phase on April 1, 2025. Responsibility for supplying the specified medical devices has been transferred from the Ministry of Health to the health maintenance organizations (HMOs). Patients who need these devices can contact their HMO to receive them, in accordance with the eligibility criteria set by the Ministry of Health’s regulations.
- Mobile devices: manual wheelchairs and strollers, wheelchair-accessible toilets and shower facilities, including children’s shower facilities, home medical beds, stairlifts, cushions and seating systems (inserts) for wheelchairs, walkers, mattresses to reduce the risk of pressure ulcers, standing supports, powered chairs, and mobile stair climbers.
- Rehabilitation devices: eye and face prostheses, external prostheses such as noses and ears, breast prostheses, special contact lenses, special glasses for children under 18 years of age, augmentative and alternative communication systems, hearing aids, orthotic braces, and medical footwear.
